PEAK Retail Training: Keeping the Customer Satisfied

Date: 4/18/2007
Time:

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Event Description:

Keeping the Customer Satisfied

Not just smiling training, this course introduces you to proven techniques for not just satisfying the customer but for satisfying ALL customers and keeping them coming back. You will examine your own influence in creating the service dynamic and explore techniques for improving internal and external customer relationships. You will develop a personal service action plan that can be used back on the job.




Directions:

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