Founded in 2000, Smart Dolphins began by offering a wide range of IT products and services. Today, we’ve evolved into a leading Managed IT Service Provider—trusted by small and mid-sized organizations across Vancouver Island and Greater Vancouver.
For over two decades, we’ve helped businesses improve efficiency, security, and performance by ensuring their systems are fast, reliable, and aligned with best-in-class standards. Through our proven process of auditing and alignment, we proactively manage IT environments so our clients can focus on growing their business—not troubleshooting tech.
From infrastructure and cybersecurity to cloud, Microsoft 365, and AI enablement, our team brings deep expertise and personal commitment to every client relationship.
Products and Services
🛡️ Core Services
Managed IT Services / Fully Managed IT (infrastructure, monitoring, helpdesk)
IT Support & Technical Support for mid‑sized organizations
Network Infrastructure & Centralized IT Services (patch management, virtualization, updates)
🔐 Cybersecurity & Risk Management
Cybersecurity Consultation (risk assessments, governance, policies)
Email Filtering & Anti‑Spam / Anti‑Malware Protection
Password & Patch Management
Backup & Disaster Recovery / Data Recovery
smartdolphins.com
☁️ Cloud & Microsoft Ecosystem
Microsoft 365 / Outlook 365 Consulting, Support & Coaching
Microsoft Cloud Services & Migration
SharePoint & Power Automate Training and Implementation (e.g. webinars, document collaboration)
🤝 Strategic Advisory & Training
Technology Adoption Services (TAS) (needs assessment, implementation planning, change support)
Custom Technology Training (Microsoft apps, security awareness, modern workplace tools)
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Security Awareness Training (SAT) (phishing drills, staff resilience)
🤖 AI Services & Readiness
AI Readiness Consulting & Implementation (policies, roles, shadow AI governance)
AI Integration Support (generative AI, Azure AI, modern work layer adoption)
📊 IT Project & Strategic Planning
Strategic IT Road‑mapping, Planning & Governance
IT Project Services (infrastructure upgrades, migrations, hybrid/remote work enablement)
Member Since: 2002