Membership Matters Survey 2022

The Chamber - Working together to build good business and great community for all.

We want to make sure that your Chamber membership delivers the benefits that matter to you and to your business. Please answer the following questions to assist us in better helping you.

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* 1. Why do you belong to The Chamber? Select all that apply.

Money saving opportunities

Connections with other members

To establish my role as a business leader in the community

Staying informed about businesses and business issues in the region

Being a part of the business community

Learning opportunities/professional development

Profile for your business

Group Health insurance

Advocacy on behalf of business (economic recovery, safe communities, affordable housing)

Other (please specify)

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* 2. How likely are you to recommend The Chamber to a friend or colleague?

Not likely - 0

Extremely likely - 5

Not likely - 0

Extremely likely - 5

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* 3. Which connection opportunities (events) hosted by The Chamber are most beneficial to your business?

	Not relevant to my business	Somewhat beneficial	Beneficial	Very beneficial	Not familiar with this event
Membership 101	Membership 101 Not relevant to my business	Membership 101 Somewhat beneficial	Membership 101 Beneficial	Membership 101 Very beneficial	Membership 101 Not familiar with this event
Business Leaders Series	Business Leaders Series Not relevant to my business	Business Leaders Series Somewhat beneficial	Business Leaders Series Beneficial	Business Leaders Series Very beneficial	Business Leaders Series Not familiar with this event
Annual General Meeting	Annual General Meeting Not relevant to my business	Annual General Meeting Somewhat beneficial	Annual General Meeting Beneficial	Annual General Meeting Very beneficial	Annual General Meeting Not familiar with this event
Educational events	Educational events Not relevant to my business	Educational events Somewhat beneficial	Educational events Beneficial	Educational events Very beneficial	Educational events Not familiar with this event
Business Mixers	Business Mixers Not relevant to my business	Business Mixers Somewhat beneficial	Business Mixers Beneficial	Business Mixers Very beneficial	Business Mixers Not familiar with this event
Greater Victoria Business Awards	Greater Victoria Business Awards Not relevant to my business	Greater Victoria Business Awards Somewhat beneficial	Greater Victoria Business Awards Beneficial	Greater Victoria Business Awards Very beneficial	Greater Victoria Business Awards Not familiar with this event
Prodigy Group Mingles	Prodigy Group Mingles Not relevant to my business	Prodigy Group Mingles Somewhat beneficial	Prodigy Group Mingles Beneficial	Prodigy Group Mingles Very beneficial	Prodigy Group Mingles Not familiar with this event
Chamber Chat Vodcasts	Chamber Chat Vodcasts Not relevant to my business	Chamber Chat Vodcasts Somewhat beneficial	Chamber Chat Vodcasts Beneficial	Chamber Chat Vodcasts Very beneficial	Chamber Chat Vodcasts Not familiar with this event

Do you have a favourite event or a new event you think would be beneficial for our members?

For more information on Chamber connection opportunities, you can call 250-383-7191 email eventsmanager@victoriachamber.ca or visit: Chamber Events

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* 4. How would you rate the overall connection opportunities (events) provided by The Chamber?

Excellent

Above average

Average

Below average

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* 5. Now that the Provincial Health Officer has deemed it safe to return to in person events, would you still be interested in attending events virtually, including hybrid events with a mix of virtual and in person?

Yes

Depends on (please specify)

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* 6. The Chamber uses a variety of methods to keep our membership informed and engaged. How useful or relevant are these to you?

	Not relevant to me	Somewhat beneficial/interesting	Beneficial/interesting	Very Interesting/Beneficial	Not familiar with this
BizNews (Wednesday's email)	BizNews (Wednesday's email) Not relevant to me	BizNews (Wednesday's email) Somewhat beneficial/interesting	BizNews (Wednesday's email) Beneficial/interesting	BizNews (Wednesday's email) Very Interesting/Beneficial	BizNews (Wednesday's email) Not familiar with this
Chamber Events (Monday's email)	Chamber Events (Monday's email) Not relevant to me	Chamber Events (Monday's email) Somewhat beneficial/interesting	Chamber Events (Monday's email) Beneficial/interesting	Chamber Events (Monday's email) Very Interesting/Beneficial	Chamber Events (Monday's email) Not familiar with this
Facebook	Facebook Not relevant to me	Facebook Somewhat beneficial/interesting	Facebook Beneficial/interesting	Facebook Very Interesting/Beneficial	Facebook Not familiar with this
Twitter	Twitter Not relevant to me	Twitter Somewhat beneficial/interesting	Twitter Beneficial/interesting	Twitter Very Interesting/Beneficial	Twitter Not familiar with this
LinkedIn	LinkedIn Not relevant to me	LinkedIn Somewhat beneficial/interesting	LinkedIn Beneficial/interesting	LinkedIn Very Interesting/Beneficial	LinkedIn Not familiar with this
Instagram	Instagram Not relevant to me	Instagram Somewhat beneficial/interesting	Instagram Beneficial/interesting	Instagram Very Interesting/Beneficial	Instagram Not familiar with this
Chamber website	Chamber website Not relevant to me	Chamber website Somewhat beneficial/interesting	Chamber website Beneficial/interesting	Chamber website Very Interesting/Beneficial	Chamber website Not familiar with this
Print and Online Media	Print and Online Media Not relevant to me	Print and Online Media Somewhat beneficial/interesting	Print and Online Media Beneficial/interesting	Print and Online Media Very Interesting/Beneficial	Print and Online Media Not familiar with this
Radio and TV	Radio and TV Not relevant to me	Radio and TV Somewhat beneficial/interesting	Radio and TV Beneficial/interesting	Radio and TV Very Interesting/Beneficial	Radio and TV Not familiar with this

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* 7. Which exposure or operational benefit(s) offered by the Chamber are the most beneficial to your business?

	Not relevant to my business	Somewhat beneficial	Beneficial	Very beneficial	Not familiar with this benefit
Online Directory Listing	Online Directory Listing Not relevant to my business	Online Directory Listing Somewhat beneficial	Online Directory Listing Beneficial	Online Directory Listing Very beneficial	Online Directory Listing Not familiar with this benefit
Payworks Payroll Processing	Payworks Payroll Processing Not relevant to my business	Payworks Payroll Processing Somewhat beneficial	Payworks Payroll Processing Beneficial	Payworks Payroll Processing Very beneficial	Payworks Payroll Processing Not familiar with this benefit
Chamber Advertising and Sponsorship	Chamber Advertising and Sponsorship Not relevant to my business	Chamber Advertising and Sponsorship Somewhat beneficial	Chamber Advertising and Sponsorship Beneficial	Chamber Advertising and Sponsorship Very beneficial	Chamber Advertising and Sponsorship Not familiar with this benefit
Member to Member Special Offers	Member to Member Special Offers Not relevant to my business	Member to Member Special Offers Somewhat beneficial	Member to Member Special Offers Beneficial	Member to Member Special Offers Very beneficial	Member to Member Special Offers Not familiar with this benefit
Job Board	Job Board Not relevant to my business	Job Board Somewhat beneficial	Job Board Beneficial	Job Board Very beneficial	Job Board Not familiar with this benefit

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* 8. Which benefit(s) offered by the Chamber are the most beneficial to your business?

	Not relevant to my business	Somewhat beneficial	Beneficial	Very beneficial	Not familiar with this benefit
Chamber Group Health Employee Insurance	Chamber Group Health Employee Insurance Not relevant to my business	Chamber Group Health Employee Insurance Somewhat beneficial	Chamber Group Health Employee Insurance Beneficial	Chamber Group Health Employee Insurance Very beneficial	Chamber Group Health Employee Insurance Not familiar with this benefit
Lenovo monitors/tablets/computers Discounts	Lenovo monitors/tablets/computers Discounts Not relevant to my business	Lenovo monitors/tablets/computers Discounts Somewhat beneficial	Lenovo monitors/tablets/computers Discounts Beneficial	Lenovo monitors/tablets/computers Discounts Very beneficial	Lenovo monitors/tablets/computers Discounts Not familiar with this benefit
Credit Card Processing Preferred Rate	Credit Card Processing Preferred Rate Not relevant to my business	Credit Card Processing Preferred Rate Somewhat beneficial	Credit Card Processing Preferred Rate Beneficial	Credit Card Processing Preferred Rate Very beneficial	Credit Card Processing Preferred Rate Not familiar with this benefit
UPS Courier Discounts	UPS Courier Discounts Not relevant to my business	UPS Courier Discounts Somewhat beneficial	UPS Courier Discounts Beneficial	UPS Courier Discounts Very beneficial	UPS Courier Discounts Not familiar with this benefit
Gas Discounts for Business	Gas Discounts for Business Not relevant to my business	Gas Discounts for Business Somewhat beneficial	Gas Discounts for Business Beneficial	Gas Discounts for Business Very beneficial	Gas Discounts for Business Not familiar with this benefit
Office Supply Discounts	Office Supply Discounts Not relevant to my business	Office Supply Discounts Somewhat beneficial	Office Supply Discounts Beneficial	Office Supply Discounts Very beneficial	Office Supply Discounts Not familiar with this benefit
Gas Discounts for Staff	Gas Discounts for Staff Not relevant to my business	Gas Discounts for Staff Somewhat beneficial	Gas Discounts for Staff Beneficial	Gas Discounts for Staff Very beneficial	Gas Discounts for Staff Not familiar with this benefit
Constant Contact Email Marketing Discounts	Constant Contact Email Marketing Discounts Not relevant to my business	Constant Contact Email Marketing Discounts Somewhat beneficial	Constant Contact Email Marketing Discounts Beneficial	Constant Contact Email Marketing Discounts Very beneficial	Constant Contact Email Marketing Discounts Not familiar with this benefit
Small Business BC Webinar Discounts	Small Business BC Webinar Discounts Not relevant to my business	Small Business BC Webinar Discounts Somewhat beneficial	Small Business BC Webinar Discounts Beneficial	Small Business BC Webinar Discounts Very beneficial	Small Business BC Webinar Discounts Not familiar with this benefit

For more information on Chamber benefits, you can call 250-383-7191, email members@victoriachamber.ca or visit:
Chamber Benefits

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* 9. Overall, how satisfied are you with the benefits offered to you as a member of The Chamber?

Satisfied

Somewhat satisfied

Somewhat dissatisfied

Dissatisfied

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* 10. Overall, how satisfied are you with the customer service offered to you as a member of The Chamber?

Satisfied

Somewhat satisfied

Somewhat dissatisfied

Dissatisfied

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* 11. The Chamber works on behalf of our membership on a number of policy and advocacy issues. How important are the following issues to you and your business?

	No opinion	Not Important	Somewhat Important	Very Important
Affordable & Available Housing & Child Care	Affordable & Available Housing & Child Care No opinion	Affordable & Available Housing & Child Care Not Important	Affordable & Available Housing & Child Care Somewhat Important	Affordable & Available Housing & Child Care Very Important
Climate Change Solutions	Climate Change Solutions No opinion	Climate Change Solutions Not Important	Climate Change Solutions Somewhat Important	Climate Change Solutions Very Important
Attracting and Retaining Labour Supply	Attracting and Retaining Labour Supply No opinion	Attracting and Retaining Labour Supply Not Important	Attracting and Retaining Labour Supply Somewhat Important	Attracting and Retaining Labour Supply Very Important
Better Local Governance & Services	Better Local Governance & Services No opinion	Better Local Governance & Services Not Important	Better Local Governance & Services Somewhat Important	Better Local Governance & Services Very Important
Improving Regional Transportation	Improving Regional Transportation No opinion	Improving Regional Transportation Not Important	Improving Regional Transportation Somewhat Important	Improving Regional Transportation Very Important
Indigenous Business Support	Indigenous Business Support No opinion	Indigenous Business Support Not Important	Indigenous Business Support Somewhat Important	Indigenous Business Support Very Important
Safe Communities	Safe Communities No opinion	Safe Communities Not Important	Safe Communities Somewhat Important	Safe Communities Very Important
Fair taxation by federal, provincial and local governments	Fair taxation by federal, provincial and local governments No opinion	Fair taxation by federal, provincial and local governments Not Important	Fair taxation by federal, provincial and local governments Somewhat Important	Fair taxation by federal, provincial and local governments Very Important
Government investment in business recovery and resilience	Government investment in business recovery and resilience No opinion	Government investment in business recovery and resilience Not Important	Government investment in business recovery and resilience Somewhat Important	Government investment in business recovery and resilience Very Important
Improving supply chain resiliency	Improving supply chain resiliency No opinion	Improving supply chain resiliency Not Important	Improving supply chain resiliency Somewhat Important	Improving supply chain resiliency Very Important
Speeding up credential recognition for newcomers	Speeding up credential recognition for newcomers No opinion	Speeding up credential recognition for newcomers Not Important	Speeding up credential recognition for newcomers Somewhat Important	Speeding up credential recognition for newcomers Very Important

Other (please specify)

For more details on the advocacy issues that The Chamber is working on for local business click here.

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* 12. How would you rate the value of the advocacy efforts of The Chamber based on the list above?

Very effective

Somewhat effective

Ineffective

No Opinion

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* 13. What is a significant challenge that your business faces that The Chamber could help you with?

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* 14. How long has your business been in operation?

Less than 1 year

1 - 4 years

5 - 10 years

11 - 25 years

26 or more years

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* 15. How long has your business been a Chamber member?

Less than 1 year

1 - 4 years

5 - 10 years

11 - 25 years

26 or more years

Currently not a member

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* 16. How many employees currently work for your business in Greater Victoria? (Full-time = 1 and Part-time = .5)

1-10

11-24

25-49

50-74

75-149

150-299

300-499

500+

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* 17. How have your staff numbers changed since March 2020?

Other (please specify)

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* 18. What industry does your company belong to?

Other (please specify)

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* 19. What can we do to increase the value of your Chamber membership?

For more information on what your Chamber membership can do for your business, please call 250-383-7191 or email Chamber CEO, Bruce Williams

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* 20. OPTIONAL: To enter to win either two tickets to Picnic in the Park 2023 or Round trip tickets for two to Vancouver from Helijet please enter your contact information below.
Early bird prize: Members who complete their survey prior to May 11th will be entered to win an exciting prize from one of our members for free membership & 150 free driving minutes from EVO Car Share.
One entry per member.

Name:

Company:

Email Address:

Phone Number: